We're here to help.

If you have any questions about your order, sizing, shipping, or anything else, reach out anytime at support@juradem.com.

We typically respond within one to two business days.

Juradem is a Texas-based clothing brand built by one designer, focused on uniform, durability, and purpose.

Every piece is vintage inspired and Western Americana influenced. Each piece is designed to be worn every single day and made to reflect the mindset of persistence, not only in the clothes, but the individual wearing them.

We try not to overproduce. We don't drop frequently. We release in small, limited drops.

Each garment is intentional. Something you can genuinely wear often and hold on to for years.

We collect the data needed to ship your order and improve the site — name, address, email, phone, payment method (processed securely by Shopify), and basic device information.

We do not sell your data to third parties.

If you sign up for SMS or email, you will receive one message per release. You can unsubscribe at any time by replying STOP to SMS or clicking unsubscribe in any email.

You may request access to or deletion of your personal data at support@juradem.com.

These terms may change. The current version always lives at juradem.com/policies/privacy-policy.

By placing an order with Juradem, you agree to the following.

Pricing and availability are subject to change without notice. We reserve the right to cancel any order at our discretion. All sales are final unless covered under our return policy.

Some releases are pre-orders. Pre-order garments enter production after the window closes; estimated production and shipping times are stated on the product page.

The Juradem name, logo, photography, and content on this site are owned by Juradem and may not be reproduced or distributed without written permission.

These terms may change. The current version always lives at juradem.com/policies/terms-of-service.

Questions: support@juradem.com.

Pre-Made

Most pieces are pre-made. Orders ship within three to five business days. During large releases or holiday windows, allow up to a week — we are a small team, every order is packed in-house, and we hold the bar on what leaves.

Pre-Order

Pre-orders open occasionally, after a release sells through, for anyone who missed a size. The window stays open three to five days. Once it closes, the batch enters production for twenty-five to thirty days. Total time from order to delivery is typically four to five weeks. During holidays or peak production, allow five to seven weeks.

Free Shipping

Our SMS and email community gets a free shipping code before each release goes live. One message per release. No spam. Domestic orders only. International orders ship at standard rates; duties and taxes are the customer's responsibility.

All sales are final.

If a piece arrives defective, damaged, or wrong, email support@juradem.com within seven days with your order number and photos. We will ship a replacement.

Size exchanges are subject to availability. Reach out before your order ships for the best chance.

Size charts and fit references go up on Instagram before each release, and on every product page at release.

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